Privacy Policy

Family Recovery Advisors

Effective Date: February 20, 2026

Family Recovery Advisors respects your privacy and is committed to protecting the personal information you provide through this website. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or engage with our services.

By using this website, you agree to the practices described below.

1. Information We Collect

We collect limited personal information directly from you when you voluntarily submit it through our website. This may include:

• Name

• Email address

• Phone number

• The service you are inquiring about

We do not collect detailed medical history, diagnosis information, or protected health information through this website.

If you schedule an appointment through Calendly, additional scheduling information may be collected directly by Calendly in accordance with their privacy policies.

If you submit payment for consultation services, payment information is processed securely through Stripe. We do not store or directly process credit card information on our website.

2. How We Use Your Information

We use the information you provide to:

• Respond to inquiries

• Schedule consultations

• Provide requested services

• Communicate regarding appointments

• Send informational or marketing emails if you opt in

• Improve website performance and user experience

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Call Recording and Communication

Phone calls made to our business may be recorded through Grasshopper for quality assurance, training, and documentation purposes. By contacting our office, you consent to potential call recording.

If required by applicable law, callers will be notified of recording.

4. Third Party Service Providers

We use trusted third party service providers to operate our business and website, including:

• Calendly for appointment scheduling

• Stripe for secure payment processing

• Google Analytics to analyze website usage

• Google Ads for advertising services

• Grasshopper for call management and tracking

• Email marketing platforms for communication

These providers may collect or process information in accordance with their own privacy policies. We only work with service providers that maintain reasonable data protection standards.

5. Cookies and Tracking Technologies

Our website may use cookies and tracking technologies through Google Analytics and Google Ads to:

• Measure website traffic

• Improve user experience

• Deliver relevant advertising

You may adjust your browser settings to refuse cookies; however, doing so may impact certain website functionality.

6. Data Security

We implement reasonable administrative and technical safeguards to protect your information. While no online system can guarantee complete security, we take appropriate measures to protect data against unauthorized access or disclosure.

Payment transactions are securely processed through Stripe using encrypted technology.

7. Email Communications

If you provide your email address, we may send you service-related communications or informational updates. You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email.

We do not share your email address with outside marketing agencies.

8. Data Retention

We retain contact and communication records only as long as necessary to provide services, maintain business records, and comply with applicable laws.

9. Your Privacy Rights

Depending on your state of residence, including California, you may have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Opt out of certain data processing activities

To make a privacy-related request, please contact us at:

familyrecoveryadvisors@gmail.com

We will respond within a reasonable timeframe in accordance with applicable law.

10. Children’s Privacy

This website is intended for adults. We do not knowingly collect personal information from minors. If you believe a minor has submitted personal information through our website, please contact us and we will promptly remove it.

11. Updates to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.

Continued use of this website constitutes acceptance of the updated policy.

12. Contact Information

Family Recovery Advisors

Email: familyrecoveryadvisors@gmail.com

If you have any questions regarding this Privacy Policy, please contact us directly.